Welcome to Apex Hospitality, where we are committed to delivering an unparalleled luxury experience. By accessing and using our website, you agree to comply with the following terms and conditions. Please take a moment to review them carefully. If you do not agree with these terms, we kindly ask that you refrain from using or accessing the site.
Booking Process: To make your reservation, simply contact us via email at info@apexh.com or by phone at +2023344110. Our team will assist you with all necessary arrangements.
Charter Services: Apex Hospitality offers exclusive full charter services aboard our luxury Nile boats. Charters are subject to availability, and we recommend booking in advance to secure your desired dates.
Confirmation: Your charter is considered confirmed once you receive a detailed confirmation email from Apex Hospitality. This email will include all pertinent reservation information and further instructions to ensure a seamless experience.
Deposit: A deposit may be required to confirm your booking. The amount, along with the payment schedule, will be communicated at the time of reservation.
Final Payment: The final payment for your charter must be settled before the commencement of your journey. The exact payment due date will be outlined in your booking confirmation.
Accepted Payment Methods: We accept payments exclusively via bank transfer. All necessary bank transfer details will be provided in your booking confirmation email.
Cancellation Policy: We understand that plans can change. Should you need to cancel, please do so in writing via email. The applicable fees will depend on the date we receive your cancellation request and the terms outlined at the time of booking.
Refunds: Refunds are processed in accordance with the cancellation policy provided during your booking. Please note that deposits may be non-refundable depending on the specific terms of your charter.
Amendments: If you wish to modify your booking, please contact us in writing. All amendments are subject to availability and may incur additional charges. Our team will do their utmost to accommodate your requests.
Transfer of Booking: Should you be unable to attend your chartered stay, you may request to transfer your booking to another individual, subject to approval by Apex Hospitality.
Guest Conduct: As a valued guest, we kindly ask that you maintain respectful and considerate behavior throughout your stay. Any inappropriate conduct may result in the early termination of your charter without refund.
Property Damage: The person who chartered the vessel will be responsible for any damage caused during the stay, whether by them or their guests. Any charges related to damages will be billed to the person who made the charter reservation.
Travel Insurance: For your peace of mind, we highly recommend securing travel insurance to cover any unexpected circumstances during your journey.
Disclaimer: Apex Hospitality is not responsible for any personal injury, loss, or damage to belongings during your stay. We advise all guests to take appropriate precautions to safeguard their valuables.
Personal Information: Any personal details collected during the booking process are used solely for managing your reservation and enhancing your experience. We respect your privacy and will never share your information with third parties without your explicit consent.
Apex Hospitality reserves the right to modify these terms and conditions at any time. Any changes will be updated on our website, and continued use of the site implies acceptance of the revised terms.
If you have any questions or require further clarification regarding these terms and conditions, please do not hesitate to contact us:
Email: info@apexh.com
Phone: +2023344110
We look forward to welcoming you aboard our boutique Nile boats and providing you with an exceptional luxury experience that exceeds your expectations.
Begin your bespoke journey by contacting us today